FAQs
REGISTRATION & PAYMENT
EN: How do I register for the retreat?
ID: Anda bisa mendaftar melalui https://sg.grii.online/retreat
EN: You can register via https://sg.grii.online/retreat
EN: When is the last day for registration?
ID: Promosi Early Bird berakhir pada tanggal 23 April, Minggu dan pendaftaran akan ditutup pada tanggal 7 May, Minggu.
EN: The Early Bird Promotion ends on 23 April, Sunday and registration closes on 7th May, Sunday.
EN: How do I make payment?
ID: Pembayaran dapat dilakukan melalui PayNow menggunakan UEN:
Nama Akun: Reformed Evangelical Church (Singapore)
UEN: T08SS0080L
Referensi: Retreat2023-(Nama Lengkap)
Silakan kirim bukti transaksi Anda ke retreat@rec-singapore.org
EN: Payment can be made through PayNow using UEN:
Account Name: Reformed Evangelical Church (Singapore)
UEN: T08SS0080L
Reference: Retreat2023-(Full Name)
Please send your transaction receipt to retreat@rec-singapore.org
EN: How do I know if my registration is confirmed for the retreat?
ID: Pendaftaran dikonfirmasi hanya setelah pembayaran penuh untuk biaya pendaftaran. Anda akan menerima email konfirmasi pemesanan Anda. Untuk bantuan lebih lanjut, silakan email ke retreat@rec-singapore.org.
EN: Registration is confirmed only upon full payment of the registration fee. You will receive an email confirmation of your booking. For more assistance, please email retreat@rec-singapore.org
EN: What is included in the cost of the retreat?
ID:
● Akomodasi hotel selama 2 malam
● Sarapan pagi, makan siang, makanan ringan, dan makan malam
● Perjalanan ferry – pulang pergi pada waktu yang ditentukan & transportasi darat di Batam
● Penggunaan ballroom dan ruang meeting
● Sekolah Injil Liburan (SIL) untuk anak-anak
EN:
● Hotel accommodation for 2-nights’ stay
● Breakfasts, lunch, snacks, and dinners
● Ferry – return trip at the designated time & land transport in Batam
● Ballroom and function room usage
● Vacation bible study (SIL) for kids
EN: My passport is up for renewal. Can I register first to take advantage of
the early bird promo?
ID: Ya, Anda dapat mengisi “Akan Dikonfirmasi” pada detail paspor dan memberi tahu kami detail paspor terbaru Anda sesegera mungkin melalui email ke retreat@rec-singapore.org. Pastikan bahwa tanggal kedaluwarsa paspor Anda lebih dari 6 bulan dari 3 Juni 2023. Tanggal kedaluwarsa minimum adalah 4 Desember 2023.
EN: Yes, you may indicate “To be confirmed” in the passport details and inform us your updated passport details as soon as possible via email to retreat@rec-singapore.org.
Please ensure that your passport’s expiry date is more than 6 months from 3 June. Minimum expiry date is 4 December 2023.
EN: Can I ask for a refund if I have paid for the retreat but am unable to
attend due to last minute changes?
ID: Dalam hal ini, tolong informasikan kami paling lambat sebelum tanggal 7 Mei untuk setiap pembatalan mendadak dan kami akan memproses pengembalian uang. Biaya pendaftaran untuk permintaan pembatalan setelah 7 Mei tidak akan dikembalikan.
EN: In this case, please inform us by 7 May for any last minute cancellation and we will process the refund. Registration fee for any cancellation request after 7 May will not be refunded.
EN: Is there a prorated pricing for those who can only join the retreat
partially?
ID: Harga tetap tidak berubah.
EN: The pricing will remain unchanged.
ACCOMODATION
EN: May I book my own accommodation elsewhere instead of staying in
the designated hotel?
ID: Selama retret, kita akan bersekutu bersama melalui berbagai kegiatan, sesi, dan makan bersama. Oleh karena itu, Anda diharuskan untuk menginap di hotel yang ditentukan bersama dengan peserta lain.
EN: During the retreat, we will be bonding over activities, sessions, and meals together. As such, you are required to stay in the designated hotel with the group.
EN: What if I want to book an extra night at the same hotel before or after
the retreat?
ID: Anda dapat mengatur langsung dengan hotel.
EN: You may arrange directly with the hotel.
EN: If I am by myself, will I be able to opt for my own room?
ID: Dalam hal ini, Anda harus memilih ‘Adult (Single Room Occupancy)’. Jika tidak, Anda akan berbagi kamar dengan peserta lain sesama jenis.
EN: In this case you should opt for ‘Adult (Single Room Occupancy)’. Otherwise, you will be assigned a shared room with others of the same gender.
EN: How many pax can I register for one room?
ID: Kapasitas maksimum kamar adalah 3 orang dewasa atau 2 orang dewasa + 2 anak-anak (dengan 1 tempat tidur ekstra).
EN: The maximum capacity of the room is 3 adults or 2 adults + 2 children (with 1 extra bed).
TRANSPORT
EN: What is the departure time from Singapore to Batam and from Batam
to Singapore?
ID: Untuk keberangkatan dari Singapura ke Batam, terdapat dua pilihan yang disediakan: 9.30 pagi dan 8.20 malam (waktu Singapura, WITA). Anda sangat dianjurkan untuk berada di Terminal Feri Harbour Front 1,5 jam sebelumnya. Keberangkatan dari Batam ke Singapura akan dilakukan pada pukul 4.30 sore (waktu Batam, WIB). Ada bus antar-jemput dari Batam Centre ke gereja/hotel.
EN: For departure from Singapore to Batam on 1 June 2023, there are two options provided: 9.30am and 8.20pm (Singapore time). You are highly encouraged to be at Harbour Front Ferry Terminal 1.5 hours in advance.
Departure from Batam to Singapore on 3 June 2023 will be at 4.30pm (Batam time, WIB). There will be shuttle bus from Batam Centre to the church/hotel.
EN: What if I want to come earlier to Batam or extend my stay after the
retreat?
ID: Untuk pengaturan sendiri baik satu arah maupun dua arah, Anda perlu menambah biaya sebesar S$25 per orang. Anda akan diberikan tiket fisik (tiket terbuka) paling lambat dua minggu sebelum Retret. Anda perlu berkoordinasi dengan operator feri untuk memesan tanggal dan waktu keberangkatan dan/atau kepulangan yang sebenarnya. Shuttle bus hotel tersedia untuk transportasi ke/dari hotel pada waktu-waktu tertentu, jadwal akan diumumkan nanti.
EN: For such self-arrangement of ferry ticket either one-way or two-way regardless of directions, you will need to top up S$25 per person. You will be issued with the physical tickets (open ticket) minimum two weeks prior to the retreat. You will need to liaise with the ferry operator to book your actual departure and return date & timing.
Hotel shuttle is available for transport to/from the hotel at certain timing, the schedule will be announced later.
MISCELLANEOUS
EN: Will I need to pay for any meals during the retreat?
ID: Sepanjang 3 Hari 2 Malam retret, makanan berikut sudah termasuk dalam biaya retret:
Hari 1: Snack, Makan Siang (bento), Makan Malam (hotel buffet)
Hari 2: Sarapan, Makan Siang dan Makan Malam (hotel buffet), Snack
Hari 3: Sarapan, Makan Siang (hotel buffet)
EN: Throughout the 3D2N retreat, the following meals will be covered in the retreat fees:
Day 1: Snack, Lunch (bento), Dinner (hotel buffet)
Day 2: Breakfast, Lunch & Dinner (hotel buffet), Snacks
Day 3: Breakfast, Lunch (hotel buffet)
EN: What is the retreat program like? Will the session be held at GRII
Batam or at the hotel?
ID: Sesi akan diadakan sebagian di GRII Batam untuk hari pertama dan sisanya di hotel. Kami akan mengumumkan program yang final di website di kemudian hari, jadi tetap pantau informasi terbaru.
EN: It will be partially at GRII Batam for the first day and the remaining days will be at the hotel. We will be posting the finalized program on the website, so stay tuned.
EN: Who can I contact for more information on the retreat?
ID: Anda dapat mengirim email ke retreat@rec-singapore.org atau menghubungi Beng Ho (85635339) atau Yandi Lay (94847546).
EN: You may email retreat@rec-singapore.org or contact Beng Ho (85635339) or Yandi Lay (94847546).